Bdt98 FAQ — Answers to all your questions

bdt98 policy allows each person to hold only one account. Creating multiple accounts may result in all accounts being suspended and balances forfeited. If you have any issues with an existing account, please contact support.

First, make sure your mobile number or email address was entered correctly. If you've forgotten your password, use the "Forgot Password?" option on the login page. If your account has been suspended, contact the support team. Try clearing your cache and cookies and logging in again.

KYC (Know Your Customer) is the process of verifying your identity. bdt98 requires it to ensure secure payments and prevent fraud. You'll typically need to upload a photo of your national ID or passport. Once KYC is complete, your withdrawal limit increases and you gain access to all platform features.

After logging in, you can update your email, mobile number, and password from Account Settings. However, changing your name or date of birth requires KYC verification. OTP verification is mandatory for any account information changes.

After logging in, go to the "Deposit" option on your dashboard. You can easily deposit via mobile banking or bank transfer. Simply select your preferred payment method, enter the amount, and follow the on-screen instructions. Deposits are typically credited to your account within a few minutes.

The minimum deposit on bdt98 varies by payment method. Generally, mobile banking deposits start from as low as BDT 500. The maximum limit depends on your account's verification level. Fully KYC-verified accounts have higher maximum limits.

Withdrawals on bdt98 are typically processed within 15 minutes to a maximum of 24 hours. Mobile banking withdrawals are the fastest, usually completing within 15–30 minutes. Bank transfers may take 1–3 business days. VIP members receive faster processing.

Wait 15–30 minutes first. If the balance still hasn't appeared, contact support with a screenshot of the payment and your transaction ID. Reporting via live chat gets you the fastest resolution. With the correct transaction details, issues are typically resolved within 1 hour.

bdt98 generally does not charge withdrawal fees. However, your payment provider may apply their own transaction fees. The fee structure for each method is clearly outlined on the withdrawal page. VIP members enjoy zero-fee withdrawals in certain cases.

New members on bdt98 receive a welcome bonus upon registration. A bonus percentage is added to your first deposit. Free spins and special new member offers are also available. Check the Promotions page for the latest bonus offers.

A wagering requirement is a condition that requires you to place a certain amount of bets before withdrawing bonus funds. For example, a 30x wagering requirement on a BDT 1,000 bonus means you need to wager BDT 30,000. Different games contribute differently toward meeting the requirement. Full details are available on the Terms & Conditions page.

bdt98 offers weekly cashback. When you place a set amount of bets in a week, a percentage of your net losses is returned as cashback. Cashback is credited to your account automatically every Monday. The cashback rate increases as your VIP level goes up.

There's no separate application to join the bdt98 VIP program. You earn loyalty points on every bet, and your VIP level upgrades automatically as your points grow. Higher VIP tiers come with better cashback rates, faster withdrawals, and a dedicated personal account manager.

bdt98 features Live Casino (baccarat, roulette, blackjack), slots, bingo, Sports Betting, and much more — with over 1,000 games in total. New titles from world-class game providers are added regularly.

Yes, bdt98 is fully mobile-responsive. All games are playable on any modern browser on both Android and iOS devices — no separate app installation required. The screen automatically adapts to fit your device.

First, check your internet connection. Clear your browser's cache and cookies. If you're using a VPN, turn it off and try again. Try a different browser — Chrome or Firefox works best. If the problem persists, contact support.

Yes, bdt98's Live Casino features real professional dealers who run games via real-time video streaming. It's a fully live experience — nothing is computer-generated. Dealers are available in multiple languages, and you can interact with them via chat.

The bdt98 Sports section lets you bet on over 20 sports, including cricket, football, tennis, badminton, and basketball. Live betting is available for all major tournaments such as the IPL, World Cup, and Premier League. Live scores and statistics are also provided.

bdt98 uses industry-leading SSL encryption to keep all data secure. Your personal information is never sold or shared with third parties. Visit our Privacy Policy page to learn more.

You can enable two-factor authentication from the "Security" section in your account settings. 2FA can be set up via OTP sent to your mobile number or through the Google Authenticator app. Keeping 2FA active adds an extra layer of security and prevents unauthorized access.

If you notice any unrecognized logins or unusual transactions on your account, change your password immediately and notify support. You also have the option to temporarily lock your account. Never share your password or OTP with anyone.

Yes, bdt98 takes responsible gaming very seriously. You can set daily, weekly, and monthly deposit limits directly from Account Settings. You can also configure session time limits and betting limits on your own.

Self-Exclusion is the process of temporarily or permanently restricting yourself from gaming. You can choose a 30-day, 6-month, or permanent exclusion through Account Settings or by contacting Support. While Self-Exclusion is active, logging in will be completely disabled.

No. bdt98 is strictly for users aged 18 and above. Age is verified during registration, and identity documents confirming age are required as part of the KYC process. Participation by minors is strictly prohibited, and any such account found will be immediately closed.